Customers frequently asked questions is answered below
Q 1 : Is EaseFix Service Free to use?
Yes its free to use for the houseowner and the tradesperson only pay when they win a job. No win No Fee!!
Q 2 : How quickly can I get my home emergency fixed?
As soon as you post our algorithm process your request and broadcasts this to all relevant trades person in the area and if that doesn't work we get our dedicated team to help you resolve your issue asap.
Q 3 : Will my details be made public when I post a job ?
Your safety is our first priority hence we only release your full name, address and number when you accept a bid and we only disclose it to one trades person at a time.
Q 4 : Will I be charged if I cancel a job?
You don't get charged if no trades person has bid on the job otherwise you will.
Q 5 : Can the trades person contact me after the job is completed?
We suspend all communication through our channels between you and the trades person after the job is completed.
Q 6 : How do I post a job?
Simply download the houseowner App and start posting your job by uploading pics, video and work details.
Q 7 : What is the work of a plumber?
Plumbers are specialists who treat water and pipe-related issues! They can install, repair, and replace pipes and fixtures that transfer water, gas, or other fluids in residential and commercial buildings! They can also fix and maintain bathtubs and toilets, and heating systems!
Q 8 : How do I find a reliable local plumber?
Finding a reliable plumber is a time taking and daunting task! Luckily, we can save your precious time and effort! Just post what sort of job you want, and get connected with the most reliable plumbing service providers in Manchester!
Q 9 : How much do plumbers charge in my area?
In most areas in the UK, you can hire a plumber based on an hourly rate or a flat-out fee. An average plumber in Manchester may cost around £40 to £80 in labour per hour. The exact cost will depend upon their seniority and skills! Get a quote now!
Q 10 : How do you know if a plumber is qualified?
Finding a qualified plumber is a difficult task! To ensure that you are getting the services of a qualified plumber, check their credentials! Choose the approved plumbers with an ID badge with the WaterSafe logo. At EaseFix, you can find a qualified plumber with ease.
Q 11 : What is a gas-safe engineer?
Gas safe engineers are authorised engineers by law to do the gas work which enhances safety. Each enlisted industry utilises engineers that have Gas Safe ID cards. Not all specialists can do a wide range of gas work, so it is a must to check their ID cards before booking any work with them.
Q 12 : Do gas engineers have to be gas-safe registered?
Yes, gas engineers must be registered for gas safety because, according to the law of installation and use 1998, they must be registered and have authorised ID cards.
Q 13 : How much does a gas engineer charge per hour?
Gas engineers' rate varies according to the service and location. If the work is extensive, the hourly rate will be high, from £40 to £100 per hour. If the location is far, then it may add value as well.
Q 14 : What does handyman mean?
A handyman is a person who helps you or provides an extra hand to help you with small repair or maintenance work. They are competent in a number of small skills!
Q 15 : What jobs do handymen do?
A handyman can do various sets of jobs. This is why it is a smart move to have them on speed dial! Here are some of the common jobs done by handymen: